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Privacy statement


NewTraceuticals BV, located at Groesbeekseweg 2 in Nijmegen, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

J. Muller is the Data Protection Officer of NewTraceuticals BV He can be reached by telephone on 085-303 88 55

Personal data that we process

NewTraceuticals BV processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data we process:

  1. First and last name
  2. Address data
  3. phone number
  4. E-mail address
  5. IP address
  6. Other personal data that you actively provide (for example in (telephone) correspondence or by creating a profile on this website)
  7. Information about your activities on our website
  8. Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  9. List of customer contact details via an app
  10. Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

For what purpose and on what basis do we process personal data

NewTraceuticals BV processes your personal data for the following purposes:

  1. Entering into and executing a purchase agreement
  2. Handling your payment
  3. Sending our newsletter and/or advertising brochure
  4. To be able to call or e-mail you if this is necessary to carry out our services
  5. To inform you about changes to our services and products
  6. To offer you the opportunity to create an account
  7. To deliver goods and services to you
  8. Newtraceuticals bv analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences
  9. Newtraceuticals bv also processes personal data if we are legally obliged to do so, such as data that we need for our tax return

According to the GDPR, we can only lawfully process your personal data if there is a valid legal basis for doing so. Newtraceuticals BV uses the following legal grounds for the processing of personal data:

  1. a) As a data subject, you have given permission for the processing of your data for one or more specific purposes.
    b) The processing is necessary for the performance of the agreement to which you are a party.
    c) The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.

How long we keep personal data

Newtraceuticals bv does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. However, under the Tax Act, we are obliged to keep certain data, including personal data. The legal term is 7 years.

Sharing personal data with third parties

Newtraceuticals bv does not share your data with third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Newtraceuticals bv remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Newtraceuticals bv uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The cookies used by Newtraceuticals bv are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. You will find a complete overview of all cookies used on this website

View, modify or delete data

If we process your personal data, you have the right, among other things, to view, change or delete this data.

In addition, you have the right to data transfer (data portability). This means that you have the right to receive your personal data in a structured, commonly used and digital form. This concerns data that you yourself have provided to us and that concern you.

You can also invoke the right to restriction of processing. This means that you can submit a request to partially no longer process your personal data if one of the following situations applies:

  • The data may be incorrect;
  • The processing is unlawful;
  • Data is no longer needed;
  • If an objection has been made due to special personal circumstances.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but at the latest within four weeks.

Newtraceuticals bv would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we secure personal data

Newtraceuticals BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via

This page was updated on 01-01-2023